The World Wide Web Journal: ITIL

Welcome To The ITIL Journal

Welcome to the hub for the forthcoming ITIL Newsletter.

The ITIL Newsletter will be a quarterly (approx) publication dedicated to ITIL and related ITSM issues. It will bring you all the major news and latest information in the world of ITIL, as well as offering a number of educational features and articles.

Subscription to the newsletter will be free of charge. Equally, as this initiative is 'open', we invite contributions from subscribers and other interested parties, as well as sponsors.

The Geography of ITIL
ITIL Certification Options
ISO 20000 Reviews
The Service Desk as a Function
An ITIL Maturity Rating?
ITIL and Segregation of Duties
Preparing for an ITIL Audit
An ITIL Roadmap
ITIL v Other Approaches
The Service Catalog
V3 Explained
The Job Market

Note: The Newsletter is Now Archived on It Own Dedicated Site

The ITIL Newsletter


About Us

  • This Journal is produced by a small group of unpaid enthusiasts, from the US, UK and Europe. Our plans focus upon the creation of a hub for technical newsletters across the whole spectrum of topics within our scope (which includes ITSM and IT Governance). This section is dedicated to ITIL, the IT Infrastructure Library.

    We hope provide the basic definitions, news and background information to support professionals in this expanding field. However, this is a two way process, so your input and suggestions are more than welcome. Please use the contact page above to get in touch.

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