The ITSM Journal: SQMA

What is SQMA?

SQMA is the Service Quality Management Advanced scheme.

EXIN Definition
SQMA is intended for IT professionals who assist organizations with the implementation, certification or auditing of ISO 20000. This certificate will be introduced later in 2007.

Related Organizations:


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  • This is a new initiative, intended to define the many frameworks associated with ITSM. It is part of the W3 Journal initiative. For more information visit our home page, or contact us as above.

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